casetrace is the new and innovative online legal case management and tracking application from 8one.
Completely web based, casetrace requires no additional hardware or software within your organisation, and provides simple and real-time access to important documents anywhere in the world at anytime to both you and your clients.
Practice Management
Case Management
Manage your legal cases with multiple case steps and share case information with associated employees and case interested clients.
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Case Ownership and Visibility
Manage the ownership and visibility of cases within your organisation with a single owner and optional unlimited associated interested employees.
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Case Workflows
Build workflow templates with pre-defined case steps to ensure adherence to particular procedures, with additional optional custom steps for anomalous scenarios.
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Instant Notifications
Instant e-mail and SMS text message notifications to inform case interested employees and clients of progress updates.
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Organisational Structure
Create your own flexible organisational structure, whether this is a single office location or a complicated hierarchy of divisions within your enterprise.
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Unlimited Users
Compliment the growth of your business with unlimited employees associated to your organisational structure with specific roles and permissions.
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Unlimited Clients
Establish a portfolio of clients including individuals, companies, parties or a flexible hierarchical combination of all three.
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Document Management
Manage, share and version your documents and associate documentation to your organisation, structural divisions, employees, cases or case steps.
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Product Extensibility
Extend various parts of the system to underpin your procedures by introducing additional pieces of information specific to your practice.
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Skinnable Interfaces
Brand our application as your own and introduce a logo and your own organisational colour scheme to ensure a professional projection of your company to your clients.
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Multi-Language Support
Dynamic language selection allows your employees and your clients to use the application in their own preferred language where available.
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Client Management
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Case Visibility
Real-time access to relevant cases ensures your clients have full visibility and knowledge of important case-associated information.
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Personal Information Management
Optional real-time management and amendment of personal information ensuring your organisation client information is always up-to-date.
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Documentation Visibility
Instant access to case associated documentation provided by your organisation and direct submittal of documentation from your client to your case executives.
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Notification Preferences
Instant configuration of notification preferences allows your client to ensure they are always informed of the status of their relevant cases, including both e-mail and SMS notifications.
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Communication Channelling
Instant case information allows channelled communication to case executives directly through our system.
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Pricing
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Our pricing vision is simple and low, with no complicated licences or pricing brackets. Simply pay-as-you-go on a case-by-case basis and receive automatic billing at the end of each month. |
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